Cruise are on the lookout for a Customer Service Advisor to join the team at our Middlesbrough head office.
As a Customer Service Advisor you will provide excellent service to all our customers, old and new. Applicants would preferably have a background in customer service and/or sales.
The successful candidate should meet all the below criteria and will also be expected to work some weekends.
Salary from £13,000, subject to experience.
• Handling enquiries
• Answering incoming calls
• Answering customer emails
• Performing administration functions
• Updating customer accounts
• Processing customer correspondence
• Computer literate: good use of Microsoft Office programmes
• Professional and responsible attitude
• Patient and polite
• Punctual and good time-keeping
• Able to prioritise a busy workload
• Good communications and listening skills
• Quality assurance
• Team player
• Excellent customer relations and service
• Customer service and sales experience
• Interest in fashion
Apply with covering letter and CV to: firstname.lastname@example.org